If you would like to edit your profile from the Support Portal, go the icon in the top right-hand corner that states your name
Once clicked, select “Edit my profile”
Once selected, implement any updates from your name or email, which is required. It is optional to implement a photo and phone number.
Once implemented, if there is a green checkmark next to the recent implementations, your profile has been successfully updated
Another way to make sure your profile has been updated, check the icon that states your name in the top right-hand corner to see if it has been updated. You can also click on your name icon once again and select “Edit my profile” to see if the latest updates are still implemented.