Searching All Requests

If you like to see all tickets you have submitted, go to the home page and click on the “All Requests” at the right-hand corner

 

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Statuses of the Tickets Meaning:

Screen_Shot_2018-01-09_at_11.09.30_AM.png  Ticket is solved and closed

Screen_Shot_2018-01-09_at_11.09.37_AM.png Ticket is open and in progress

Screen_Shot_2018-01-09_at_11.09.43_AM.png AppZen Support has responded, waiting for a reply back from user

 

To see a specific status of tickets, change the status at the type right-hand corner from “Any” to the desired status

 

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If you did not submit a ticket but are either cc’d in tickets or following, you can either click “Following” or “Requests I’m CC’d on” to look at those tickets

 

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