The Auditor Feedback Report is used to track the feedback that the auditors are providing to AppZen for each high-risk violation identified.
The report will display all high-risk violations, the auditor's feedback on the violation, and any comments they provided to AppZen. AppZen uses this information to improve their detection capabilities and ensure the system is continuously learning from feedback.
Report Number – The unique number attached to each expense report. This number is the same in the expense management software and in AppZen.
Expense Report Date – The calendar date that the expense report was submitted in the expense management software
User Name & ID – User name and email address of the employee as listed in the expense management software
Line Number – Line number of the expense that was reported by the auditor
Expense Date – Date of the expense as indicated by the employee’s input in the expense report
Expense Comment – The comment (or “Justification” in the UI) for the auditors feedback as input in the expense report.
Amount – Amount that the employee is requesting for reimbursement
Currency – Currency in which the reimbursement is being requested. This will always be per Organization.
Risk Type – The AppZen model name
Risk Code – The specific category when AppZen flags for unauthorized expenses (e.g., Fuel Service, Upgrades etc.)
Risk Message – Risk message generated by AppZen & displayed in the user interface that justifies the risk score assigned by AppZen (listed per model per expense line)
Auditor User ID – Auditor’s email address
Auditor Action – Identifies whether the report was approved, rejected, or sent for further review
Feedback Code – The reason for rejecting the risk, options include: Exception Approved by Management, Risk is correct, but in-policy, True Positive, False Positive, Fixed by User
False Positive Reason – Reason selected by the auditor when marking the violation as a “false positive”. The options are different for each violation.
Feedback Message or Comment – Comment provided by the auditor to AppZen
Merchant Name - Name of merchant that is associated with the expense report
Cash Transaction - True or False if there is a cash transaction with the expense report
Personal Expense - True or False if a personal expense was used within the expense report
Users can generate this report for a date range of their choice & choose from:
Organization - Choose or search from a list of your organizations. You can add multiple organizations.
Policies - Choose a list of your policies from the drop down menu, based upon the selected organization.
Feedback Code – Choose or search from Exception Approved by Management, Risk is correct, but in-policy, True Positive, False Positive, or Fixed by User
Auditor User ID – Choose or search from a list of all auditors